FAQ's

Our affordable pricing is calculated on the number of commitments to bin cleanings. If you are moving away from our service area, instead of a refund, we prefer that you transfer the service to the new homeowners.

 

If the trash service is not complete by 4:00 pm we will text you options to reschedule.

Our Holidays are the same as the Frisco Waste Management Holidays: Christmas Day, New Year’s day, Martin Luther King Jr. Day, Memorial Day, Independence Day, and Thanksgiving day. If your cleaning day lands on one of these holidays, we will skip these days (these days do not count towards your # of cleanings)

We do not open any gates or garages but can place your trash cans by the garage or by the side of the house if it is accessible.

 

We will leave a removable green or blue tape tag on each of your bins to notify you that they have been cleaned. You don’t have to be present at the time of the cleaning to have your bins cleaned.

 

Yes, we will send you a text message to remind you the day before service.

Our cleanings are on the same day as your trash and or recycle pick up days, we wash yours cans curbside after they are dumped. You do not need to be there while we complete the service.